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Terms Of Use, Privacy Policy, Return Policy and Other statutory details

PLEASE READ THESE TERMS CAREFULLY BEFORE USING THIS SITE

Welcome to shouviklahiri.com. The website shouviklahiri.com is a self-development site and e-commerce portal owned by Shouvik Lahiri Interventions Private Limited  ( now after referred as SLIPL or Us or We) with registered address at Suite No. 303, M.A. Business Center, 113, Park Street, Kolkata, West Bengal, India 700016. By using the shouviklahiri.com website you are deemed to have accepted the terms and conditions listed below.

License and Site Access
SLIPL grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it or any portion of it, except with express wrote consent of SLIPL. This license does not include any resale or commercial use of this site or its contents, any collection and use of any product listings, descriptions, or prices, any derivative use of this site or its contents, any downloading or copying of account information for the benefit of another merchant, or any use of data mining, robots or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited or otherwise exploited for any commercial purpose without express wrote consent of SLIPL. You may not frame or utilize framing techniques to enclose any trademark, logo or other proprietary information (including images, text, page layout or form) of SLIPL and our affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilizing SLIPL name or trademarks without the express written consent of SLIPL Any unauthorized use terminates the permission or license granted by SLIPL. You may not use any SLIPL logo or other proprietary graphic or trademark as part of the link without express written permission.

Limited Liability

Under No circumstances, SLIPL will be liable to you or anyone else for any kind of damages, loss,  personal injury (including death) or property damage or any kind or nature that might result from the use or inability to use any content or activities mentioned in the website. You are fully responsible for using, working or accessing or implementing of any content or activity mentioned in the website, training, workshop or event. By no means, the total liability of SLIPL to you for any kind of loss, cost or damage or expenses (including attorney fees and costs) that you may suffer or incur, under any theory of liability exceed the lesser of the amount paid by you for rights to access or participate in any course or activity if any or INR 1000/- ( Indian Rupees One thousands only).

Privacy Policy
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully.
We collect information about you for two reasons: – 1. To process your order and 2. To provide you with the best possible service.
If we encounter a problem when processing your order, we use the personal information to contact you.
Please note that SLIPL does not access or store your Payment Card details (i.e. credit/debit card number, expiration date, CVV etc.). When you make a purchase using your card, all required transaction details are captured on the secured payment page, and encrypted using Industrial Strength Cipher, and are securely transmitted to your card issuer for obtaining an authorization decision. At no time during the purchase process or thereafter does SLIPL have access to, or store, your complete card account information.

Links to Other sites

You should be aware that when you visit the Website, you could be directed to other sites beyond our control including links to or from affiliates and content partners that may use our Marks as part of an affiliate relationship. When you click on a link that directs you away from the Website, the site to which you are directed may not be controlled by us and different terms of use and privacy policies may apply which you should carefully read and evaluate. You acknowledge that we are not responsible for examining or evaluating and that we do not warrant the offerings of, any such third party or the content of their sites. We do not assume any responsibility or liability for the actions, products, or content of any third party or any third party site. We reserve the right to disable links from or to third-party sites, although we are under no obligation to do so.

Using ID and Password 

You might be assigned a password and account ID to you so you can access and use certain areas of the Website. Each user who uses such assigned password and ID shall be deemed to be authorized by you to access and use the Website, and SLIPL shall have no obligation to investigate the authorization or source of any such access or use. You will be solely responsible for usage of website with your Id and Password. You are solely responsible for protecting the security and confidentiality of the password and ID assigned to you. You shall immediately notify SLIPL of any unauthorized use of the assigned password or ID, or any other breach or threatened breach of the Website’s security of which you are aware. You will be responsible for any activity conducted under your assigned password or ID.

Communication
When you visit the Website or send e-mails to us, you are already communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on the Website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Internal Use
We use your personal information to process your order and provide you with customer service. We may internally use your personal information to improve our Site’s content and layout, to improve our outreach and for our own marketing efforts (including marketing our services and products to you), and to determine general marketplace information about visitors to this Site.

Data Security
This Site incorporates physical, electronic, and administrative procedures to safeguard the confidentiality of your personal information, including Secure Sockets Layer (“SSL”) for all financial transactions through this Site. We use SSL encryption to protect your personal information online, and we also take several steps to protect your personal information in our facilities. Access to your personal information is restricted. Only employees who need access to your personal information to perform a specific job are granted access to your personal information. Finally, we rely on third-party service providers for the physical security of some of our computer hardware. We believe that their security procedures are adequate. For example, when you visit our Site, you access servers that are kept in a secure physical environment, behind a locked cage and an electronic firewall.
While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.

Updates to this Policy
If we change or update this Privacy Policy, we will post changes and updates on this Site so that you will always be aware of what information we collect, use and disclose. We encourage you to review this Privacy Policy from time to time so you will know if the Privacy Policy has been changed or updated. If you have any questions about the Privacy Policy, please contact us at (91)90730 24256 or email us at support@shouviklahiri.com

Credit Card Details
You agree, understand and confirm that the credit card details provided by you for availing of services on SLIPL will be correct and accurate and you shall use the credit card which is lawfully owned by you, i.e., in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit card details to SLIPL. Further, the said information will not be utilized and shared by SLIPL with any of the third parties unless required for fraud verifications or by law, regulation or court order. SLIPL curreently use PayPal and Razorpay for Payment Processing and SLIPL will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to “prove otherwise” shall be exclusively on you.

Refund and Money Back Policy
There are three kinds of services, courses or contents or training you pay for:
1. Online Courses
2. Digital Downloads
3. Memberships
Most of these are digital services and you get access immediately upon payment. Hence for these types of contents, you can claim money back within 7 days from the date of payment. In case of any special access, your access will be closed, you will be out of any forums for which you have paid if we cancel your transaction and refund. In all cases, the refund will be the amount you have paid less the payment gateway charges if any. We will confirm when we process the refund and this will be done in next 7-21 working days. For a refund, you need to mail us at support@shouviklahiri.com

Coaching
For coaching terms, kindly refer to the coaching agreement which you might need to sign before proceeding.